Accessibility Statement
People often reach this site while grieving, on a phone, in a hurry. It should be easy to read and easy to use, whatever device or assistive technology you rely on.
Last updated
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA across this website. Accessibility is treated as part of building and editing pages, not as a one-off audit.
What we have done
- Semantic structure — one H1 per page and a logical heading order, landmarks for header, navigation, main content and footer, and a skip link to the main content.
- Keyboard navigation — every link, button, form field, accordion and tool can be reached and operated with a keyboard alone, in a sensible order.
- Visible focus — a clear focus ring on every interactive element, never removed.
- Contrast and type — body and heading colours tested against their backgrounds for AA contrast, generous type sizes, and text that reflows without horizontal scrolling when zoomed to 200%.
- Images — meaningful images carry descriptive alt text; decorative images are hidden from screen readers. Every image declares width and height so the page does not jump as it loads.
- Forms — visible labels tied to their fields, errors described in text rather than colour alone, and error messages announced to screen readers.
- Motion — animation is minimal and respects the operating system's reduced-motion setting.
Known limitations
We are aware of the following, and are working on them:
- Area pages include an interactive OpenStreetMap embed; coverage is also listed in text beneath it.
- Results of the most recent formal accessibility audit: available on request.
If you hit something not listed here, please tell us — we would rather know.
Reporting a problem
If any part of this site stops you getting the information or help you need, contact us and we will respond, and provide the information in another format if that is easier:
- Email: info@houseandofficeclearance.co.uk
- Telephone: 0794 455 7700 or 020 7164 6963
- Post: 430 Hackney Rd, London E2 6QL, United Kingdom
Please tell us the page address and what went wrong. We aim to reply within five working days.
If you are not happy with our response
If you contact us about an accessibility problem and are not satisfied with our reply, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.
Questions about this page? Contact Hoarders Cleaners, trading as Probate Clearance London, at info@houseandofficeclearance.co.uk, 0794 455 7700 or 020 7164 6963. Correspondence address: 430 Hackney Rd, London E2 6QL, United Kingdom. Governed by the laws of England and Wales.